MuExp Server Privacy Policy

Last Updated:

1. Data We Collect

For the server to function, we collect a minimal set of data:

  • Email address and username (for account creation)
  • Encrypted password (for security)
  • IP address (for cheat protection and security)
  • Game progress, characters, and items
  • Support request history (if you contact us)

2. How We Use Your Data

Your data is used ONLY for the following purposes:

  • Creating and maintaining your game account
  • Providing access to the MuExp server
  • Protecting the server from cheating, hacking, and attacks
  • Communicating important server announcements
  • Processing support requests

3. Payments and Financial Data

  • All voluntary support is processed securely by external, third-party payment providers
  • We do NOT collect, see, or store your banking or card details
  • The payment provider only shares with us the payment status and the email address used
  • Support is one-time and voluntary - no subscriptions or hidden fees

4. Data Sharing and Third Parties

  • We do NOT sell, distribute, or provide your personal data to third parties
  • We do NOT use your data for marketing or advertising
  • Data may be provided ONLY upon official legal order from competent authorities

5. Data Retention

  • Your data is stored on secured servers while your account is active
  • After account closure or deletion, data may be permanently erased
  • We keep minimal logs for security purposes (up to 30 days)

6. Your Rights

You have the right to:

  • Request information about what data we store about you
  • Request correction of inaccurate data (e.g., wrong email)
  • Request deletion of your account and associated data
  • Withdraw any consent you may have given

To exercise these rights, please contact us at the email below. We will ask you to verify your identity for security.

7. Security Measures

We implement reasonable technical measures to protect your data:

  • Password encryption (hashed and salted)
  • Restricted server access
  • Regular security updates
  • Automatic backups

However, no method of transmission over the internet is 100% secure. You also share responsibility by using strong passwords and protecting your login credentials.

8. Age Requirement

The MuExp server is intended for persons over 16 years old.

If you are under 16, you need parental consent to create and use an account.

9. Contact Us

For all questions regarding this Privacy Policy or your personal data:

Email: [email protected]

Response time: Usually within 48 hours on business days.

10. Policy Changes

We may update this Privacy Policy. When we do:

  • The new version will be published on this page
  • The "Last Updated" date will be changed
  • For significant changes, we may notify registered users

Thank you for trusting MuExp with your data. We're committed to protecting your privacy.